About

Thai Airways International is the national flag carrier of Thailand, founded in 1960 and headquartered in Bangkok. Operating from its main hub at Suvarnabhumi International Airport (BKK), the airline serves a wide network of destinations across Asia, Europe, Australia, and the Middle East, providing premium full-service air travel with a strong focus on Thai hospitality, comfort, and reliability. With a modern fleet including Airbus A350, Boeing 787 Dreamliner, and Boeing 777 aircraft, Thai Airways is known for its high service standards, safety, and consistent on-time performance, making it one of Asia’s most recognised international airlines.

Class of Travel

Thai Airways offers multiple classes of travel designed to meet various passenger needs:

Economy Class – Comfortable seating with generous legroom, personal entertainment screens, complimentary meals, and attentive cabin service ensuring a pleasant journey.

Royal Silk Class (Business Class) – Provides a premium experience with fully-flat seats, priority check-in and boarding, lounge access, fine dining, and personalised inflight service.

First Class – Offers ultimate luxury with private suites on selected aircraft, exclusive lounge facilities, gourmet meals, and dedicated cabin crew services.

Baggage Allowance

Economy Class
Carry-on: 7 kg
Checked baggage: 30 kg

Royal Silk (Business Class)
Carry-on: 7 kg
Checked baggage: 40 kg

First Class
Carry-on: 7 kg
Checked baggage: 50 kg

(Baggage allowance may vary depending on route and fare type.)

Frequent Flyer Programme

Royal Orchid Plus is the frequent flyer programme of Thai Airways. Members earn miles on flights and partner services, which can be redeemed for flight tickets, upgrades, extra baggage, and lounge access. The programme offers Silver, Gold, and Platinum tiers with exclusive privileges and priority benefits.

In-flight Services

Thai Airways offers a premium onboard experience featuring complimentary Thai and international cuisine, special meals on request, and a wide selection of beverages. Passengers enjoy personal entertainment systems with movies, music, games, and documentaries. Selected aircraft provide onboard WiFi and USB charging ports. All meals are Halal-friendly upon request.

Check-in

Domestic Flights – Online check-in opens 24 hrs to 1 hr prior to scheduled departure time.
International Flights – Online check-in opens 24 hrs to 1 hr prior to scheduled departure time.

Airport counter check-in is also available as per airport policy.

Onboard Support

Thai Airways provides special assistance for passengers with disabilities, elderly travellers, pregnant women, and unaccompanied minors. Wheelchair services, priority boarding, and medical assistance can be arranged upon request. Passengers are advised to inform the airline in advance for smooth service arrangements.

Refund & Cancellation

Passengers may cancel or modify bookings via the Thai Airways website, ticket offices, or contact centres. All changes and refunds are subject to fare conditions and applicable service charges depending on the ticket type purchased.