About

Air Arabia is the Middle East’s first and largest low-cost airline, founded in 2003 and headquartered in Sharjah, United Arab Emirates. Operating from its main hub at Sharjah International Airport (SHJ), the airline has expanded its network to cover more than 100 destinations across the Middle East, North Africa, South Asia, Southeast Asia, and Europe, offering affordable and reliable air travel to millions of passengers every year.

Class of Travel

Air Arabia provides a single class of travel focused on comfort and affordability:

Economy Class – Air Arabia offers ergonomically designed leather seats with adequate legroom, adjustable headrests, and tray tables for a comfortable journey. Passengers can purchase meals, snacks, and beverages from the SkyCafe onboard menu.

Business Class – Offers a premium travel experience with spacious luxury seats, priority services, lounge access, and a refined onboard menu, ensuring maximum comfort and personalised service throughout the journey.

Baggage allowance

Economy Class
Carry-on: 10 kg
Checked baggage: 20 kg / 30 kg / 40 kg (depending on fare type)

Business Class
Carry-on: 10 kg
Checked baggage: 30 kg / 40 kg (depending on selected add-on package)

(Baggage allowance may vary based on route and fare package.)

Please read more information on Air Arabia Airlines website.

Frequent Flyer Programme

Air Rewards is the frequent flyer programme of Air Arabia. It allows passengers to earn Air Rewards points on flights, seat selection, baggage, and other services. Members can redeem points for flight tickets, upgrades, extras, and special offers. The programme provides flexible reward options and easy point management through the Air Arabia website and mobile app.

In-flight Services

Air Arabia provides a comfortable onboard experience through its SkyCafe service, offering a wide selection of hot meals, snacks, and beverages available for purchase. The airline also features SkyTime, a free streaming service that allows passengers to enjoy movies, TV shows, and music directly on their personal devices. Duty-free shopping is available on selected routes. All meals served are Halal-compliant.

Check-in

Domestic Flights – Online check-in opens 48 hrs to 4 hrs prior to scheduled departure time.
International Flights – Online check-in opens 48 hrs to 4 hrs prior to scheduled departure time.

Passengers can also check-in at airport counters as per airport regulations.

Onboard Support

Air Arabia provides special assistance for passengers with reduced mobility, elderly travellers, expectant mothers, and unaccompanied minors. Wheelchair services and priority assistance are available upon request. Passengers are advised to notify the airline in advance for special service requirements.

Refund & Cancellation

Passengers can cancel or modify their booking through Air Arabia’s website, call centre, or sales offices. All changes and cancellations are subject to applicable fare rules and service charges depending on the ticket type purchased.