About

flydubai is a low-cost airline based in Dubai, United Arab Emirates. Founded in 2008, it is headquartered at Dubai International Airport (DXB) and operates flights to over 135 destinations across the Middle East, Africa, Europe, and Asia. The airline operates a modern fleet of Boeing 737 aircraft and also provides cargo services under flydubai Cargo. Known for affordable fares, reliable service, and regional connectivity, flydubai focuses on delivering a comfortable and convenient travel experience.

Class of Travel

flydubai offers multiple travel classes to suit different passenger needs:

• Economy Class – Standard economy seating with optional fare types (Lite, Value, Flex) providing flexibility and comfort.
• Business Class – Premium seating (on select flights) with added comfort, priority services, and higher baggage allowance.

Baggage Allowance

Economy Class

• 1 carry-on bag up to 7 kg
• Checked baggage: depends on fare type
  • Lite fare: No checked baggage included
  • Value fare: 20 kg
  • Flex fare: 30 kg

Business Class

• 2 carry-on bags up to a total of 14 kg (each ≤ 7 kg)
• Checked baggage: up to 40 kg

Extra baggage allowance can be purchased depending on route and availability.

Frequent Flyer Programme

OPEN is flydubai’s frequent flyer programme, allowing members to earn and redeem miles for flights, upgrades, and partner services.

In-flight Service

flydubai provides in-flight meals, comfortable seating, and entertainment options. Business Class passengers enjoy priority services, enhanced seating, and additional amenities.

Check-in

• Domestic / Regional Flights: Online check-in available from 24 hours to 90 minutes before departure.
• International Flights: Online check-in available from 24 hours to 90 minutes prior to departure.

Onboard Support

flydubai offers assistance for elderly passengers, persons with reduced mobility, unaccompanied minors, and other special needs. Wheelchair service and priority boarding are available upon request.

Refund & Cancellation

Bookings can be modified or cancelled online or via flydubai offices. Refunds and changes are subject to fare rules, ticket type, and applicable service charges.